Who we are

Rockland Homes is a residential developer based in the North East of England. We are the data controller for the personal data described in this notice.

Contact: Contact our team or email luke@rocklandhomes.co.uk.

What data we collect

Contact details (name, email, phone) when you enquire.
Business details (company, role) for partners and suppliers.
Project information you share in forms, emails or calls.
Website usage (pages viewed, device info, approximate location) via cookies/analytics.
Communications (emails, messages) and notes relating to your enquiry.

How we use your data & legal bases

Respond to enquiries and provide quotes (legitimate interests or pre-contract).
Manage projects, suppliers and warranties (contract).
Improve our site and services (legitimate interests).
Send updates you opt in to (consent—you can withdraw anytime).
Comply with law and exercise legal claims (legal obligation/legitimate interests).

Cookies & analytics

We use essential cookies for basic site functionality and optional analytics to understand traffic. Where required, we will request your consent in a banner when you first visit. You can change your choices at any time in your browser settings.

Sharing your data

We may share limited data with trusted providers (hosting, email, analytics, professional advisors) under contracts that protect your information. We do not sell your data.

If data is transferred outside the UK/EEA, we use appropriate safeguards (e.g. UK IDTA/Standard Contractual Clauses).

Retention

We keep personal data only as long as necessary—for enquiries typically up to 24 months, project records in line with regulatory/warranty periods, and financial records for at least 6 years.

Security

We use reasonable technical and organisational measures to protect personal data. No system is completely secure, but we work to prevent unauthorised access, disclosure or loss.

Your rights (UK GDPR)

Access, rectify, erase, or restrict processing.
Object to processing (including direct marketing).
Data portability (where applicable).
Withdraw consent at any time (where relied upon).
Complain to the ICO: ico.org.uk.

To exercise rights, contact us at luke@rocklandhomes.co.uk.

Children

Our website is not intended for children and we do not knowingly collect children’s data.

Changes to this policy

We may update this policy from time to time. We’ll post the latest version here and update the “Last updated” date above.

This policy is a plain-English summary and does not limit any rights you have under data protection laws.